VCCS Telecom

Increase Agent Productivity by 70% with a Hosted Call Center / Predictive VICIdial Dialer solution from VCCS.

Main Capabilities

Inbound, Outbound and Blended call handling

Seperate user groups by outbound/inbound capability, or both!

Outbound Agent-Controlled Dialing

Call your contacts and leads without predicitvely dialing.

Message Broadcasting

Get the message across by broadcasting it to your list of recipients

Broadcasting with Surveys

Take polls and surveys through an automated interactive menu

Full USA FTC-compliance Capability

Out of box compliance ensures drop rate control

Web-based Agent and Administrative Interfaces

No software to purchase

Integrated Call Recording 

On-demand or Automatically

Multiple campaigns at once

Unlimited campaigns and leads

Scheduled Callbacks

Agent-Only and Anyone

View all Features

Making it work for you

Hosted technology is completely transparent to your users, and your customers.
Our system calls into your phones to connect with your agents so you never pay long distance charges! All you need to succeed is a computer, a telephone, and a high speed internet connection. 

Support & Scalability

We provide product support and customization through service plans and paid support services. Our support ticket system provides great turnaround time for all of our customers during your business hours. Our solution is design to fit your specific needs allowing additional seats and other add-ons to be added at any time. Just a few more reasons to choose a Hosted Auto Dialer solution from VCCS!

Security and Reliability

All data is kept private and secure using industry best hardware and software configurations. All data is purged from our system when no longer needed. We adhere to best practices when it comes to keeping your customer information safe and secure.