|Hosted Call Center Solutions | Your Call Center is now in the Cloud..|
We take the hassles out of the...|
Bandwidth costs to do ratio dialing
Hardware costs and up-keep including; Backups, Redundancy etc
Security and software up-dates
Dedicated system, Not shared
99.99% Up-time Guarantee
24/7 Emergency Hardware Support
VoIP based Calling
Powerful Call Reporting
PCI Compliant Design
Inbound, Outbound and Blended call handling
Seperate user groups by outbound/inbound capability, or both!
Outbound Agent-Controlled Dialing
Call your contacts and leads without predicitvely dialing.
Get the message across by broadcasting it to your list of recipients
Broadcasting with Surveys
Take polls and surveys through an automated interactive menu
Full USA FTC-compliance Capability
Out of box compliance ensures drop rate control
Web-based Agent and Administrative Interfaces
No software to purchase
Integrated Call Recording
On-demand or Automatically
Multiple campaigns at once
Unlimited campaigns and leads
Agent-Only and Anyone
View all Features
Making it Work for you
Hosted technology is completely transparent to your users, and your customers.
Our system calls into your remote softphones to connect with your agents so you're never charged while agents are connected! All you need to succeed is a computer, a telephone, and a high speed internet connection.
Support & Scalability
We provide product support and customization through service plans and paid support services. Our support ticket system provides 24/7 server support for all of our customers during Your business hours. Our solution is design to fit your specific needs allowing additional seats and other modules to be added, by you, on the fly. You also will benefit from our 4 Hour Hardware replacement on Dedicated Servers. Just a few more reasons to choose a Hosted Auto Dialer solution from VCCS!
Security and Reliability
All data is kept private and secure using industry best hardware and software configurations. All data is purged from our system when no longer needed. We adhere to best practices when it comes to keeping your customer information safe and secure. Our Hosted Call Centers are provisioned with all 12 of the PCI-DSS Compliance Guidelines.
24/7/365 Dedicated support
4Hour Hardware replacement
SIP Trunks start at $15/mo
Phone #s in 60 Countries