VDial Hosted Call Center Plans & Pricing PDF Print E-mail


With a Hosted VDIAL Call Center Solution from VCCS Telecom, you can be assured of Fault Tolerance, 24/7 Emergency Support, 4 hr hardware replacement and a 99.99% system uptime. Your VDIAL server will be on a state of the art network with a Fiber backbone to handle any amount of call volume, RAID for fault tolerance, UPS backups and 24/7 proactive monitoring.


Choose your Hosted Call Center Deployment

Virtual-Hosted
Your VDIAL is hosted on a VPS in a Secure network environment. Ideal for smaller Call Center environments.

Dedicated Server
Your own Dedicated server at our Secure Hosting facility. Ideal for Call Centers with more than 10 agents, Multi-site locations or anyone who favors a stand-alone dedicated system.


All Hosted VDIAL plans include...

Wholesale VoIP 24/7 Emergency Server Support
Wholesale VoIP
Dedicated IP address
Wholesale VoIP Free SIP Trunk setup for VCCS VoIP Subscribers
Wholesale VoIP Monthly Billing

What else can I get?

Hosted Contact Center Service and Support Contracts. Be Proactive and not Reactive with a monthly service contract.
Starting at $50/mo. Find out more.

Hosted Contact Center Don't have the time? Hire us to take care of your system so you can focus on what you do best.
Starting at $400/mo. Find out more.

Hosted Contact Center Sagnoma Voice Time - USB Timer (dedicated server only). Enjoy better performance and decrease the chance of Jitter voice related issues with a hardware based timing device.
Only $100, one-time.

Hosted Contact Center Nightly Backups. We will export your system recordings, settings and logs off-site to a secure backup location in the event of a system failure.
Starting at $25/mo.


Plans and Pricing

Features
Startup SMB Professional
Server Type
VPS
Dedicated
Dedicated
Approx. Users
5-10 10-20 20-30
Storage
10GB 500GB 500GB
Setup Fee  
 
 
Un-Assisted
$100
$150$150
Assisted
+$150+$300+$400
Monthly $150 $275 $400

Purchase

Purchase

Purchase

Assisted Setup includes; Initial user, group, and campaign creation and configuration to customer needs.


Please inquire about a custom plan that would suit your needs.



 

Need Convincing?

 24/7/365 Dedicated support

 Month-Month billing

 4Hour Hardware replacement

 SIP Trunks start at $15/mo

 99.99% Uptime

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