VDial + Vtiger CRM Integration, or BYO CRM!

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vTiger CRM Integration

vTiger integrates out-of-box with VDIAL to provide a complete call center solution. vTiger is a rich Customer Relationship Management (CRM) tool that manages your customer data from campaign to lead, to sale and customer service. Already have a CRM? Not a problem. If your CRM allows variables to be passed through special URL string, we can make magic happen with a click of a button.

Features and Capabilities

Auto Dialer Integration

VDIAL can bring up a customers account as the call is forwarded to the agent based on the Caller ID information. When a sale is made the customers lead information is automatically inserted into the CRM where you can set call backs, put in customer notes, support requests and so much more.