VCCS

Increase agent call times and decrease wait times with a Hosted Predictive Dialer solution.

Main Capabilities

Inbound, Outbound and Blended call handling
Outbound agent-controlled, broadcast and predictive dialing
Full USA FTC-compliance capability
Web-based agent and administrative interfaces
Ability to have agents operate remotely
Integrated call recording
Multiple campaigns at once
Scheduled Callbacks: Agent-Only and Anyone
Scalable to hundreds of seats
Ability to use standard Telco lines and VOIP trunks

View all Features

Making it work for you

Hosted technology is completely transparent to your users, and your customers.
Our system calls into your phones to connect with your agents so you never pay long distance charges! All you need to succeed is a computer, a telephone, and a high speed internet connection. 

Support & Scalability

We provide product support and customization through service plans and paid support services. Our support ticket system provides great turnaround time for all of our customers during your business hours. Our solution is design to fit your specific needs allowing additional seats and other add-ons to be added at any time. Just a few more reasons to choose a Hosted Auto Dialer solution from VCCS!

Security and Reliability

All data is kept private and secure using industry best hardware and software configurations. All data is purged from our system when no longer needed. We adhere to best practices when it comes to keeping your customer information safe and secure.