VCCS

Vtiger integrates with vicidial to provide a complete call center solution. vtiger is a rich Customer Relationship Management (CRM) tool that manages your customer data from campaign to lead, to sale and customer service.

Features and Capabilities:

Auto Dialer Integration:

vicidial can bring up a customers account as the call is forwarded to the agent based on the Caller ID information. When a sale is made the customers lead information is automatically inserted into the CRM where you can set call backs, put in customer notes, support requests and so much more.

How can vtiger CRM Help Your Business?

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