VCCS Telecom

There are several Add-ons available to extend the functionality of VIP-PBX. These collaboration tools will help unify communications providing eFax, Instant Messaging and Visual Call Management.

AvantFAX allows users on any platform to view and send faxes without having to install special software. It also allows administrators to manage users, their permissions, fax lines, fax categories, etc.

Features

Users can view faxes online with any standard web browser (IE6/7, Mozilla/Firefox, Safari, and Opera)
Download your faxes in PDF format
Recognizable fax numbers can have their faxes forwarded directly to an email address in PDF format
Users can forward faxes via email without the need of an email client
Enhanced cover page support for HylaFAX
Unlimited users
Email to FAX support
Blacklisting support using DynamicConfig RejectCall
DID/DTMF-based routing support
OCR support (using Tesseract) for improved keyword searching (AvantFAX 3.0.2+)
Address book importer for both Email addresses and Fax numbers in vCard (.vcf) format
AvantFAX ArchiveFax archive - search your fax archive for received and sent faxes by company, date, category, and keyword.

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iSymphony, an easy-to-use, Java-based client/server software application for managing phone calls via the Open Source Asterisk platform. Since iSymphony works with Asterisk it is agnostic to Asterisk distributions and other commercial products based on its acrhitecture.

Multi-platform
Voicemail at a glance
Queue and conference room management
Prescense management

All Features
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vtiger CRM is a free, full-featured, 100% Open Source CRM software ideal for small and medium businesses.

Features and Capabilities

Sales Force Automation
Marketing Automation
Activity Management
Calendaring
Customer Support and Service
Inventory Management
Security Management
Email Integration

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Online Demo