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Welcome to your New Phone System, In the Cloud


VCCS Telecom is offers a unique and slightly original Unified Communications platform. While traditional Hosted Phone Systems are usually one giant system split up between each customer, we offer you your very own dedicated phone system. This allows for customizations, integrations, privacy and security, all while being able to manage and maintain a full featured hosted phone system.


VIP-PBX Features

We bring Unified Communications to another level by allowing companies to leverage their phone system in ways legacy systems simply can not match. Integrate customer databases, leverage remote workers, and manage calls through desktop software are just a few innovative features available. The VIP-PBX dashboard, based off FreePBX provides easy to use, Web-based interfaces to setup, manage, maintain, and support a complete IP-PBX system.

VIP-PBX comes stocked with hundreds of features:


  • Unlimited Extensions
  • Remote Extensions
  • Voicemail
  • Fax Support
  • Voicemail to Email
  • IVR Menu System
  • Ring Groups
  • Call Queues
  • Conference Rooms
  • Follow-Me
  • Time-Based Routing
  • Music On Hold
  • Paging and Intercom
  • Web Access to Voicemail
  • Admin Status Screen
  • SIP/TLS (Secure SIP)
  • Enhanced CDR Reports
  • Echo Cancellation - OSLEC




 Hosted VIP-PBX Diagram

Why Hosted?

A Hosted VIP-PBX Cloud Telephony Solution is ideal for quick startups with immediate benefits when you take into consideration;

Hosted IP-PBX Benefits Bandwidth costs
Hosted IP-PBX Benefits Hardware reliability including; servers, backups, redundancy, cabling etc 
Hosted IP-PBX Benefits On-site maintenance
Hosted IP-PBX Benefits Backup and general server maintenance tasks

Is Hosted Technology Secure?

Absolutely. Recent advances in VoIP and IP telephony have allowed us to introduce a secure cloud calling infrastructure. Voice packets can be encrypted with Secure Real Time Transport (SRTP). All data sent from your IP phones such as dialed numbers, connection requests and provisioning can be secured with a 128-bit SSL encryption (SIP/TLS). All VoIP phones purchased through VCCS include these features. Furthermore, a secure connection between your VIP-PBX and our VoIP platform is established for an additional layer of security.

Our Network

With a Hosted VIP-PBX Cloud Solution from VCCS, you can be assured of fault tolerance and system uptime. Your cloud communications system will be on a state of the art network with a Fiber backbone to handle any amount of call volume, RAID for fault tolerance, UPS backups and 24/7 proactive monitoring.

Connectivity Options

You can either use...

SIP Access Types PC based SoftPhone
SIP Access Types IP (VoIP) phones
SIP Access Types Analog phones plugged into a VoIP ATA adapter
SIP Access Types On-site SIP Proxy / SIP Gateway

Each of these setups are utilizing Voice over IP to connect over the internet to your Hosted VIP-PBX. This means there is no charge for the connection from the work station to the offsite IP-PBX which is used to route the calls to each employee.


 
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