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asterisk Support Services Canada | Trixbox, Asterisk, Vicidial |
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trixbox, asterisk, VICIdial...
Your telephone system is a critical area of your business that needs to be functioning properly at all times. Our trixbox, VICIdial and asterisk support plans are designed to service you on a per incident or monthly basis. With a managed support solution you can focus on key areas of your business while leaving your phone system in the hands of professionals. Need customized work done to your asterisk box? Not a problem. Our engineers are from Canada and work when you do.
Supported Software
 asterisk
trixbox Pro
FreePBX
VICIdial
asterisk Support Coverage
- Remote Management
- Recording/Voicemail Backup and Restore
- Dial Plan & Trunk Configuration
- Phone Troubleshooting
- Assistance with Updates/Ugrades
- General Troubleshooting
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- System Health Monitoring
- Configuration Backup/Restore
- Line Quality & Audio Issues
- 24hr emergency support
- Fax Configuration
- Network Setup Recommendations
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VICIdial Support Coverage
(all of the above +)
- Security Patches/Lockdown
- System Setup
- Softphone Issues
- Trunk Setup
- Adding users and conferances
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- Dialer Tweaking
- DID Configuration
- Multi-Server Support
- General Consulting
- Any other VICIdial issues
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Customization
Customizations are quoted on a per project basis. We can work with your team or systems integrator or, handle the design, programming and implementation from A-Z.
asterisk and related distro Customization
- Custom AGI Programming
- Dial Plan Applications
- Script Integration
- Billing Platforms
- General Custom Programming
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- IVR's
- Design
- Speech Recognition
- Applications
- Systems Integration
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(all of the above +)
- Payment Gateway Integration
- Automation Scripts
- Custom Reporting
- Recording Systems
- General Scripting
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- vtiger Integration
- CRM Integration
- Adding Functionality
- Applications
- Advanced Customization
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Please contact us for particular asterisk support or customization needs or for our Service and Support package overview and pricing.
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24/7/365 Dedicated support
