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trixbox Pro Standard Edition (SE) is our base hybrid-hosted telephony solution for small businesses that need enterprise-class features. trixbox Pro SE includes features such as: a powerful and intuitive web interface for both administrators and users, auto-attendant, voicemail-to-email, Outlook integration, music on hold, a spell-by-name directory, simplified co-branding, and more. trixbox Pro also comes with HUDlite.
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trixbox Pro Enterprise Edition (EE)
A step up from trixbox Pro SE, trixbox Pro Enterprise Edition (EE) contains all of the features of Standard Edition, but adds a conference bridge, multiple auto-attendants, paging, intercom (group + individual), group permissions, full reseller re-branding capabilities, and more. trixbox Pro EE also comes standard with HUD Pro which adds presence management, drag and drop call control, private enterprise chat, interactive desktop alerts, and more.
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trixbox Pro Call Center Edition (CCE)
trixbox Pro Call Center Edition (CCE) builds on the powerful features of both SE and EE by adding advanced call center capabilities at an unbelievably low price. Designed for companies with 2 - 200 agents, CCE adds robust ACD and IVR capabilities with unlimited queues, skills-based routing, real-time queue statistics, graphical reports, web-based recording access, and more. trixbox Pro CCE comes with HUD Pro and adds advanced agent capabilities such as on-the-fly recording, call barge, call monitor, CRM integration, and one-touch agent login.
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Standard Edition
with HUDlite
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Enterprise Edition
with HUD Pro
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Call Center Edition
with HUD Pro
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Auto-Attendant (IVR)
Outlook Integration
Unlimited Extensions
CRM Integration
Voicemail
Voicemail-to-Email
Hot Desk
Music-on-Hold
Scheduler
Custom CTI (AGI)
Analog & IP Phones
Ring-All (Blast Group)
Call Forwarding
Name Directory
DIDs
VoIP-Ready (1 account)
PSTN Fallback
Telecommuters
Branch Office Support
Web Control Panel
Powerful Reporting
Operator Panel (w/ BLF)
Call Parking
Drag-and-drop Call Control
Enterprise Instant Messaging
Presence Management
Color-Coded Call Status
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All SE Features
Conference Bridge
Extension Groups
Routing by DIDs
Paging
Zone Paging
Intercom
Zone Intercom
Voicemail Groups
Advanced Call Forwarding
Call Return
Call Out
Report Exporting (.csv)
Custom Caller IDs
IVR Authentication
VoIP-Ready (2 accounts)
SMS/Pager Voicemail Notify
Upload Voice Prompts
Alerts & Notifications
Trunks Status Pages
Real-Time System Graphs
Historical System Graphs
Interactive Desktop Alerts
On-the-Fly Recording
Group and User Permissions
Extension Grouping
Extension Search
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All E Features
All EE Features
Unlimited Call Queues
Full Featured A.C.D.
Skills-Based Routing
Graphical Queue Reports
Agent Call Recording
Agent Variable Log-off
Agents on Cell Phones
Agents Shared Across Sites
Real-time Queue Stats
VoIP-Ready (unlimited accounts)
Agent Login/Logout
Call Monitoring
Call Barging
On-the-Fly Recording
Advanced CRM Integration
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Telephony Hosting
